GitLab Backs 99.9% Availability with Service Credits for Ultimate Customers

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Published 2026-02-18
Last modification 2026-02-18
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Discover GitLab's commitment to 99.9% availability for Ultimate customers and the provision of service credits to enhance reliability and customer satisfaction.


Enhancing Service Assurance with 99.9% Availability Commitment

GitLab, a leader in DevOps solutions, is reinforcing its reliability commitment by offering 99.9% availability assurance with service credits for their Ultimate plan clients. This initiative ensures that GitLab Ultimate customers are provided with additional peace of mind, knowing that their critical operations depend on a platform dedicated to robustness and minimal downtime.

The 99.9% availability target stands as a testament to GitLab’s dedication to exceptional service quality. To guarantee this level of performance, GitLab utilises a comprehensive set of monitoring and alert systems, ensuring quick responses to any potential service interruptions.

For businesses reliant on seamless DevOps processes, this guarantee not only vouches for reliability but also underlines GitLab’s commitment to customer satisfaction. In the unlikely event of the target not being met, eligible customers may receive service credits, substantiating their trust in GitLab’s promises.

Explore the advantages and leverage GitLab’s top-tier offerings to propel your organisation’s development and operational efficiency forward. For expert consulting services and licensing solutions across Czech, Slovakia, Croatia, Serbia, Slovenia, Macedonia, the United Kingdom, and globally through remote staff in Israel, South Africa, and Paraguay, visit IDEA GitLab Solutions.


Tags:GitLab99.9% availabilityservice creditsDevOps solutionsUltimate customerscustomer satisfactionservice reliability

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